SelectRx Frequently
Asked Questions (FAQs)

Sign up Questions

How long will it take for all of my medications to be filled for the first time with SelectRx?

You can expect your first shipment of medications within 2-4 weeks. During the initial processing phase, we’ll work closely with your doctors, current pharmacy, and/or insurance provider to transfer all your active prescriptions into the SelectRx system. Our pharmacist will contact you for an initial medication review to ensure you’re getting all of the support and benefits you need, then we’ll begin processing your medications.

I am taking OTCs, vitamins, and supplements; can these types of medications be packaged in my monthly box?

Almost all pill-style medications can be included in your monthly box, but some exceptions will need to be delivered in bottles or original packaging. Please provide detailed information regarding your OTCs, vitamins, and supplements during the enrollment period.

Should I let my doctor know about SelectRx?

We encourage you to let your physician(s) know that SelectRx is your preferred pharmacy. Your physician(s) can send prescriptions directly to us at:

  • eScribe: Express Med Pharmacy Services (SelectRx)
  • Phone: 855-398-6471
  • Fax:  866-418-6337

Interested in learning more about SelectRx?
Call 1-855-984-5102 today.

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