Asked Questions (FAQs)
SelectRx Account Questions
What happens after I sign up with SelectRx?
How do you keep my medical and financial information private and secure?
How do I pause or resume my SelectRx account?
If you need to pause the shipment of your medications for any reason or need to resume shipment of your medications, please contact our Customer Care Team at 1-XXX-XXX-XXXX. You can leave your account paused for as long as you need and you can resume anytime.
How do I update my doctor information?
How do I request as-needed medications through SelectRx?
How do you ensure my medication is packaged accurately?
What should I do if I’m concerned about the way my medication appears?
What COVID-19 precautions are you taking?
If your insurance says you have to use a pharmacy other than SelectRx, contact our Customer Care Team at 1-XXX-XXX-XXXX and we can help you determine the right plan of action to get your pharmacy benefit coverage.